Privacy Policy

Introduction

Thanks for using our products and services ("Services"). The Services are provided by Sunnyset VOF ("Timegrid.Net"), located at 3000 Leuven, Belgium.

By using our Services, you are agreeing to these terms. Please read them carefully.

Our Company collects the following data:

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Ask for more product information using the website's form
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Use our application Timegrid.Net

Process your order and manage your account.
Email you with special offers on other products and services we think you might like.

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by filling in the contact form for our support team.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 October 2024.

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Please contact us by filling in the contact form at our website.

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact Belgium's EU Information Commissioner’s Office. https://www.dataprotectionauthority.be/